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Privacy Policy

Effective Date: September 23, 2025

Last Updated: September 23, 2025

Welcome to https://www.justonehibachi.com/ (referred to as "we," "us," or "our"). We deeply respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information, as well as your rights regarding that information.

Please read this policy carefully before using our services. By accessing or continuing to use our services, you consent to the collection and use of your personal information as described in this policy.

1. Information We Collect

To provide and improve our services, we may collect the following types of information:

  • Information You Provide Directly:

    • Account Registration & Profile: Name, email address, phone number, username, password, etc.

    • Transactions & Payments: Order details, billing address, and payment details (sensitive payment card information is typically processed directly by third-party payment providers).

    • Customer Support & Communications: Messages, feedback, and communication logs submitted when you contact customer service or participate in surveys.

  • Information Collected Automatically:

    • Device & Usage Data: IP address, browser type, operating system, unique device identifiers (e.g., IDFA, IMEI), access times, and pages viewed.

    • Location Data: Coarse or precise geographic location based on your IP address or via permission granted on your device.

    • Cookies & Tracking Technologies: We use cookies and similar technologies to remember your preferences, improve user experience, and analyze site traffic.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide and Manage Services: Create and maintain your account, process orders, complete payment transactions, and provide customer support.

  • To Improve and Optimize Services: Analyze user trends and behavior to enhance site/app performance, features, and overall user experience.

  • To Communicate: Send transaction confirmations, system updates, security alerts, and administrative messages.

  • For Marketing & Promotions: Subject to your consent or local laws, send promotional offers, news, and updates about our products and services (you can opt out at any time).

  • For Security and Compliance: Detect and prevent fraud, illegal activities, or security incidents, and comply with applicable legal obligations.

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist us in operating our business (e.g., cloud hosting, payment processing, logistics, analytics). These providers are only authorized to use your data as necessary to perform these services for us.

  • Legal Requirements: When required to respond to subpoenas, court orders, legal process, or government requests, or to protect the rights, property, and safety of our company or users.

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Data Storage and Security

  • Security Measures: We implement reasonable administrative, technical, and physical safeguards (such as SSL/TLS encryption and access controls) to protect your personal data against unauthorized access, loss, or alteration.

  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal, accounting, and reporting obligations.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access & Inspection: Request a copy of the personal information we hold about you.

  • Correction & Update: Request the correction of inaccurate or incomplete personal data.

  • Deletion: Request the erasure of your personal data under certain legal conditions.

  • Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

  • Opt-Out of Marketing: Unsubscribe from promotional communications via the "unsubscribe" link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our services may contain links to third-party websites or services. This Privacy Policy does not apply to third-party practices. We are not responsible for the privacy policies or content of those third parties, and we encourage you to read their respective privacy statements.

7. Children's Privacy

Our services are directed toward adults. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected data from a child, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date. For major changes, we will provide additional notice, such as a banner on our site or an email notification.

9. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please reach out to us at:

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